What distinguishes arbitration from mediation?

Arbitration is a process where a neutral third party, the arbitrator, listens to the evidence and arguments presented by the parties involved and then makes a binding decision. This means that the outcome of arbitration is legally enforceable, and both parties are obliged to adhere to the arbitrator's decision. This characteristic of delivering a definitive resolution distinguishes arbitration from mediation.

In contrast, mediation is a collaborative process aimed at helping the parties reach a mutually agreeable solution. A mediator facilitates negotiation and communication between the parties but does not impose a decision. The role of the mediator is to assist in finding common ground and promoting discussion rather than determining an outcome unilaterally.

Thus, the defining characteristic of arbitration is its capacity to provide a binding resolution, while mediation is more about fostering agreement without enforceable outcomes. This distinction is crucial in understanding the different roles these conflict resolution methods play in legal and interpersonal disputes.